Knowledgebase
Recent knowledgebase entries
Configuring .htaccess to ignore specific folders
Q: After installing Vivvo I am no longer able to have folders within the domain that can be accessed. It gives an access denied or just wont pull it at all. ... Filed under: Installation
"Your License is Invalid"
Q: I purchased the license and I've managed to install Vivvo software successfully, but when I try to access my administration area i get the following message: "Your License is Invalid" ... Filed under: Installation, Licensing
Archived articles
Q: What's happening with my archived articles, how can I access them and search them from the front-end? ... Filed under: Miscellaneous
Template/CSS doesn't load after the installation
Q: I've installed Vivvo CMS and uploaded all files successfully but my site is not showing properly - my content shows up but it seems like the CSS cannot be loaded. ... Filed under: Installation
How to upgrade from v3.51?
Q: I want to upgrade my old v3.51 Vivvo site to v4. What should I do? ... Filed under: Installation
The 503 Service Unavailable error
Q: I get the following error in my Administration: "Service Temporarily Unavailable - The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." ... Filed under: Administration
How to apply the patch?
Q: I've downloaded the latest patch from my client area but I'm not sure how to install it on my site. ... Filed under: Installation
"Fix files first" error on the Step 2 during the installation
Q: When I'm trying to install your software I get the following message on the Step 2: Files: templates/xhtml; templates/xhtml/archive; templates/xhtml/article; templates/xhtml/author... Fix files first ... Filed under: Installation
Images are not showing on my site
Q: My images are uploaded properly and permissions are set as described in user manual but they don't appear, just alt tag instead. It happens only when I change the language from English to other language. ... Filed under: Miscellaneous
"can't connect to database"
Q: I'm trying to install Vivvo on my server but I get the message "can't connect to database()" on the fourth step. How to solve this? ... Filed under: Installation