Quote:
Originally Posted by kalil
Your way to defend vivvo policy is not convincing
Im still a vivvo custmer and you know my english is bad , but this is not a reason to accuse me of of ignorance
vivvo is not my own personal external storage device
as long as they do not store my personal photos or my personal files .
what they are storing are their own stuff .
What make vivvo is not worthy
of company that respects its customers
rescpectable company like Vbulletin does not ask money to dowload things that you have paid before, and the bandwith justification is simply rediculous.
And instead of accusing me of not reading the contract you can recognize that vivo lie when claims that license is for all life
I did not setup any site, I have tried the software in local
And when I tried to setup my live site I was surprised to see
that I have no access to dowload center .because I did not renew the contract !
I do not know what is this if it is not scamming
I do not think that you are interested to know the truth
More than your interest in my criticism.
and Im not interesting any more in the vivvo software if I have
to accept such condition; or to accept injuries
when we ask for what we paid for.
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I think we have a communication problem. My intent was not to make you feel defensive, it was to illustrate (with humor) that what you were accusing Vivvo of doing was not fair.
It sounds like you got access to download the software, and you didn't keep a copy of it. You waited to long and now you want to get a copy but you can't because you don't have access to the client area which is a PAY FOR ACCESS area that expires when your support expires.
So I think you are being unreasonable, and I think you illustrate your unreasonable behavior by using the word "Scam" which is a very damaging word. They didn't "Scam" you. Yet you use the word "Scam". I don't understand people like you that come to the forum and complain about not getting access after you paid. You act like the powers that be should stop everything, and create a custom client area just for you because you PAID money.
Everyone else paid money too. We have to follow the terms of the agreement, and we have to pay to access the client area, then we have to pay ONCE a year to maintain access to the client area AND get tech support, latest updates, and upgrades.
This isn't good enough for you. Because you are special. You PAID $99 if you got it on sale, I paid $1000. I have to continue to pay every year and I'm not complaining because I read the terms of service. I will pay the renewal fee of $245 every year and continue to enjoy my Vivvo.
You say Vivvo lies because the license isn't for lifetime. Of course it is. You have the right to run it forever just like you have the right to back it up on a cd and install it when you need it. What you don't have a right to do is store your copy of the software YOU bought on Vivvo's client area forever unless you PAY them to do it. Is that different than some of the other companies out there? Yes, but that's the great part of running your own company, you get to decide what you want to do and then you go out and do it.
I honestly think you can't be so slow. I think you have to be someone from another CMS company that comes in here and griefs, uses the word "Scam" and tries to get people to go to their CMS.
I wouldn't be surprised if your next post isn't something like this "Forget Vivvo, I pay and they want me to keep paying. I switch to PHPCow is much better".
Please stop griefing in the forums, no one wants to read it. After all why would you post in public that you can't access the client information unless you wanted to grief the forums? No one in the forum can help you get access to the client area, so if your intention was NOT to cause trouble here, and was simply to get the files you needed you would have sent a Private Message to one of the staff, or emailed support.
Instead you come in here throwing around your story of how you spent MONEY to get PROGRAM and you got scammed.
Then you get mad at me because I call you on it. Next time don't discredit yourself by using the word "Scam" or "Vivvo Lied" or "Respectable Company like vBulletin" (implying that Vivvo is then not respectable). I've been dealing with them for over a year now, and I think they are extremely respectable, they've given me WAY more than I paid for in the way of value and support, and I think I'm showing that by my willingness to defend them against people like you. vBulletin is a much larger company and can afford to do a lot of things that other small companies can't.
P.S. I'm ex-php cow customer and they suck. Vivvo really bailed me out of a lot of problems that phpcow got me into.
standard license just fo 6 months
Linear Mode
Six months free upgrades