Is sales dept. not working today?

[Impaler]

Hi,

I submitted a ticket "Sales: #FCS-18496-244" on friday and on monday - still no reponse. Are they working today at all? :(

[Trilian]

We have replied to your ticket.
Please check your mail and let us know if you didn't receive it.

[Impaler]

Yes, I'm in the process of making the payment.

[Impaler]

payment done, I can access stuff in the front page, but my group hasnt changed in the forum yet. :)

[boccio]

Hi,

I submitted a ticket "Sales: #FCS-18496-244" on friday and on monday - still no reponse. Are they working today at all? :(
Please take into account the time difference - your ticket was addressed on Monday during our business hours (GMT+1 timezone).

[Trilian]

Your status on our community forum has nothing to do with the type of your license, but on the number of posts :)

still, there are predefined user groups on our forums for the staff of Spoonlabs.

[Impaler]

I know, just wanna peek in the ultra-secret dev's forum :)