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View Full Version : Support Hours - January 1st, January 7th


boccio
12-25-2009, 02:25 PM
On Friday, January 1st and Thursday, January 7th the office is closed and our service will be as follows:

Support
The developers will not be available, so only basic and urgent support/troubleshooting issues will be dealt with. Standard working hours do not apply, we'll try to address issues with as minimal delay as possible.

Sales/Pre-Sales
Pre-sales inquiries will also be addressed with as minimal delay as possible.

Billing/Licensing
The billing department will be closed and as such any billing issues will not be dealt with until Monday, January 5th at the earliest. Requests for re-issuing of licenses, etc. will be addressed with as minimal delay as possible.

We hope everyone has a wonderful, safe & happy holiday :)