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sfenx29
02-02-2009, 01:24 PM
but spoonlabs not answer standard license customers this is real firm? i suggest my problem this forums and help desks but not answer my message 7 hours where is the support personals

Business hours
Mon-Fri 9:00AM - 6:00PM GMT+1

is that true i dont trust..!

apocan
02-02-2009, 02:35 PM
generally the support team is so helpful to every one. I hope you ccan get hep soon

boccio
02-03-2009, 09:39 AM
i suggest my problem this forums and help desks but not answer my message 7 hours where is the support personals


Please refer to our Support Service Level Agreement:
http://www.vivvo.net/support_sla.php

Target response time for Standard support is 24 hours, and I'm sure your problem will be addressed even in much shorter notice.

Thanks.