Purchased now unable to install

[nates]

Hi,

I was using a trail version and decide to buy the product. I added some custom coding thinking that once I bought the full version all I would have to do was change the key. Found out I was wrong.

I was told to reinstall the script...I download the script again and uploaded the files to the server...Now I am getting a redirect loop. I am unable to get to the main set up page to input database name, username and password.

Anyone else have this issue?

Why can I not just add the new key and have everything work?

Thanks for any feedback.

Nate

[casca]

Hi,

I was using a trail version and decide to buy the product. I added some custom coding thinking that once I bought the full version all I would have to do was change the key. Found out I was wrong.

I was told to reinstall the script...I download the script again and uploaded the files to the server...Now I am getting a redirect loop. I am unable to get to the main set up page to input database name, username and password.

Anyone else have this issue?

Why can I not just add the new key and have everything work?

Thanks for any feedback.

Nate

Well there is a step by step instruction thing they carefully outlined. They recommend if I recall correctly that you do a fresh install. They do have a procedure you need to follow if you do not do a fresh install.

The fresh install isn't complicated, you install your fresh copy. you copy your template, themes and files directory over to the fresh install. Copy your database backup over to the /backup directory of the fresh install. Then you login to the admin and restore the backup and you are up and running. The whole process takes 5 minutes, is a lot cleaner and I guess that is why you had an issue.

The trial is a trial, there is code in quite a few of the files that turns it off after xxx amount of time. Probably some reporting code. I don't know, but they have some way of doing all that. I think that's why they want you to do a fresh install so none of those timed out things are in your site causing some weird intermittent problem that might be hard to pin down later.

Good luck - it's pretty easy if you follow the instructions. Definitely worth it.

[nates]

casca,

Thanks for the reply. I did do a fresh install and then when I went to the /vivvo section the page had an kept looping... 'Redirection Loop' vivvo/index.html/installer

I am not sure why this error is occurring.

Any suggestions?

Nate

[theodore]

After installation try to delete (or rename) the installer folder of your root



.

[nates]

Here is what I tried.

I created a new directory and uploaded all the files.

Tied it to the database...logged into the admin panel with out a problem.

I then
Copy your database backup over to the /backup directory of the fresh install. Then you login to the admin and restore the backup and you are up and running.

Which pulled in the 25 articles, 7 comments, and the 10 categories I have added...Then when I clicked another link in the admin panel I was taken to the

http://www.vivvo.net/orders/license_invalid.php

Your License is Invalid

What files have been changed in the last 3 wks? What files do I need to change now that I have the paid version.

Thanks again,

Nate

[damic]

Sounds like you need to do a refresh - try this

http://www.yourdomain.com/admin/index.php?force_reset=1

Change out the domain with your own, and if you have vivvo installed in a particular folder, add that "domain.com/vivvo/admin..."

[casca]

casca,

Thanks for the reply. I did do a fresh install and then when I went to the /vivvo section the page had an kept looping... 'Redirection Loop' vivvo/index.html/installer

I am not sure why this error is occurring.

Any suggestions?

Nate

ah actually i had that problem once. It was because the mail settings were not setup correctly in the engine (I know that sounds like it had nothing to do with it, but when I set them up it correctly it worked perfectly no looping)

[nates]

That seemed to work.

Now the last part. I added about 10 stories in the last week. I did not create a backup, however I am able to do a backup in phpmyadmin which I have done.

I downloaded the /news/ database and placed it in the /news2/backup

The backup appears in the Manage backups: on news2/admin/maintenance.php...The problem is when I click restore the text box shows "Nothing to do."

Question is how do I backup the /news/ database from phpmyadmin to have it import properly into the news2 database.

[damic]

do you still have access to your original trial install admin screen? I'm not sure if the trial version allows you to create a backup or not... but if so, try making one. You'll need to download that via FTP from your root "backup" folder - then upload to the same location in the new install folders. CHMOD that file to 666 - then try importing that DB from the maintenance area of your new admin section. Another thing you can try, that I've seen happen before... if the DB is saved down as a nameofdb.sql.gz - try unzipping that in a local folder, then uploading just the .sql file to /backup - then run "restore"

As far as phpmyadmin - if you can or have made the backup using that - then I would suggest just importing that DB into the new install using phpmyadmin as well.

[nates]

I'm not sure if the trial version allows you to create a backup or not
No it doesn't, once the trial is over you can no longer access the admin section at all.

I tried importing in the phpadmin panel and get this error message

#1054 - Unknown column 'feed_data' in 'field list'

[damic]

it may not matter overall - but is the backup you are making in a gzip format? If so, try unzipping that and uploading the contents to your new /backup folder and CHMOD to 666. Then try running the "restore" through vivvo admin screens.

[nates]

Thanks for the suggestion but no luck.

Received the same message in the text box when I clicked restore
"Nothing to do."

Any other suggestion would be appreciated

Thanks again,

Nate

[phew]

ah actually i had that problem once. It was because the mail settings were not setup correctly in the engine (I know that sounds like it had nothing to do with it, but when I set them up it correctly it worked perfectly no looping)

I have this problem as well... for example check www.filmtopper.nl. If you go there in firefox or safari you will see the redirect loop. It keeps on showing http://www.filmtopper.nl/installer/index.htmlinstaller/index.htmlinstaller/index.htmlinst... etc.
I first uploaded the normal files and the the patch for 4.1.2. I did not install Vivvo before I applied the patch! The readme.txt of the patch did not state that I had to install the normal version first. So I thought I just could apply the patch with no harm done.

When I delete everything and only upload the normal version the redirect loop keeps on showing. How can I fix this? Any suggestions?

[phew]

I have fixed this problem. Somehow my FTP program didn't copy the .htaccess file to the installer folder.