Bought template - how long until I can download?

[kovacs]

I bought a Vivvo template last night...but when I try to download it from the client area it says "Invalid Resource Path".

How long is it supposed to take from purchase to download?

I even sent a ticket to sales this morning and no reply yet (8 hours).
:)

[Micha]

Response time for support is 24h, so I'm sure you'll get reply from them. :)

[kovacs]

Problem sorted, thanks.