Invalid license?

[mandini76]

I'm getting the error "Your License is Invalid" when trying to login as admin.

Our tech support for our site host said he was able to log in and out several times with no problems, and then the error popped up. He said he even reinstalled to make sure it wasn't a typo and the same thing happened - worked at first, and then error.

Ok, so it had taken us a long time (weeks) to get setup. We figured the trial had expired. So we downloaded another trial and installed it and then got the error "license suspended."

Could it be mad that we installed two trials?

Anyway after all the time it took to get it installed (they tried fruitlessly on Windows, and then decided to go to Linux), we really think we will like Vivvo and still want to get it, but we will have to successfully test it first.

[Alex]

You had two different trial licenses pointing to two domains (actually, two sub-domains - but to our licensing mechanism it is the same as two totally different FQDN-s).

This caused automatic "Suspended" status to your license. If this continues, you'll have to drop one trial license.

[mandini76]

Thanks for the quick support on this.

[gedsta]

(they tried fruitlessly on Windows, and then decided to go to Linux),

All 3 of our vivvo sites are on a windows server ;)