PDA

View Full Version : Black page when trying to install plug-ins


mrgtb
11-13-2007, 02:05 AM
I have looked at the plug-ins manual and tried to install all the plug-ins, one by one. I uploaded the Poll and Newsletter plug-ins. But when I click the install icon for both, as well as all other plugins already in the download package that were uploaded.

I just get a blank screen all the time. I have even tried re-uploading the plugins.php file to the admin directory to see it that file was corrupted the first time it was uploaded. But things are still the same.

I just get a blank page that leads to the plugins.php file in the URL address and nothing is installed

mrgtb
11-13-2007, 02:41 AM
OK, I figured out what the problem was. For some strange reason. When I click the install icon and I get took to a blank page. I have to click the browser refresh button to get it to load the installation screen, instead of a black screen. I also have to do the same with the next screen as well (hit re-fresh to get it to show up.

But now I have spotted another problem. I have installed the Newletter plugin and that works fine.

But I'm getting a javascript error displayed at the bottom left of my browser window for the POLL plugin after it's installed.

Checkout the image attached

mrgtb
11-13-2007, 09:53 PM
Can I ask if anybody else is getting a "Yellow Triangle" displayed at the "bottom left" of there browser window to indicate a possible Java-script problem when they visit the Poll Plug-in settings page in the Admin section.

I really want to use this plug-in and have even submitted a ticket on this. Out of interest, when I did install this plug-in and ran the homepage through the WC3 Validator. It seems to pick up a <script> error in the poll plug-in, which I'm wondering might be the cause of the java-script error in the admin cp on the poll page.

shketuljko
11-14-2007, 08:58 AM
This is a known problem and this problem will be resolved within next few days in Vivvo 4.0.2 patch.

mrgtb
11-14-2007, 12:01 PM
ok, thanks

zkilzz
11-04-2008, 08:02 PM
Hey,

I have the same problem, but my Vivvo version is

Vivvo CMS v4.0.4 (build 3132)

Any ideas?

shketuljko
11-05-2008, 08:17 AM
@zkilzz please open the support ticket and provide with ftp and Vivvo admin access so our support team will help you.