View Full Version : Yet more issues
10-11-2007, 11:18 AM
I'm not even going to waste my time addressing the locked thread, needless to say your version of events and mine are different.
Anyway, now that I can log in, I cannot use the editor, or make any changes to any templates......the editor simply doesn't work, and all the templates are greyed out (and yes, the template folder and files are all set to 7-7-7
10-11-2007, 11:30 AM
I note that you've had a few problems.
I've only installed a fresh version (I haven't had a chance to upgrade any of my sites yet), but I haven't experienced any of these problems. I can edit, change templates, etc.
However, your problem does remind me of an error I had with an old version, so I thought I'd mention it on the off-chance that it may be relevant;
I had an issue with some installations whereby when I typed in http://www.whateveryourdomainis.com/admin into my browser, my server would redirect it to http://whateveryourdomainis.com/admin (no www.). I could log in, but not do some of the stuff. I got around this by typing the www. back into the url before logging into admin.
Like I say, I may be a million miles away from your issue, but it was worth mentioning, especially as I've yet to find anything that doesn't work within 4.0.
Good luck with getting your site sorted,
10-11-2007, 11:38 AM
thanks Elton, I appreciate the input.....I checked, rechecked, and triple checked the entire thing....and have had a hell of a time trying to get this fixed.
Well, I think I found the overlying issue. Its a once shot deal to install V4.0....if you try to reinstall it from the beginning, it gives you the Invalid License error.
I'm going back to V3.5, I wish I'd had better luck, but I'm throwing in the towel and moving on to another program......I spent the entire evening trying to get V4.0 working, and ran into several issues, and unfortunately we have obligations that prevent us from waiting 24 hrs for an answer.
10-11-2007, 11:51 AM
It may be worth seeing if Vivvo can sort it. Mate of mine runs a big site and uses a fairly well known, and more expensive CMS system. Over the years, I think he's moaned more to me about his system than I have to him about the one I'm using :D
At the end of the day, it's up to you. You know better than me what an aggravation moving your site to a different sytem will be.
Good luck, whatever you choose.
Out of interest, one for the Vivvo staff: can standard licence holders upgrade to a premium SLA?
10-11-2007, 11:57 AM
I've tested 4 different CMS's, which I've elaborated on elsewhere. vivvo has some really nice features that the others don't have, but also has some issues that the others don't have.....no CMS is going to give you 100% of what you want or need, I've come to realize that.
At the same time, I think vivvo needs a much better ticket system, its seriously a mess......and considering the issues many people are seeing with the migration, you think they'd extend their support hours.
My idea of quality, and customer service, must be different than a lot of the folks here, as well as the staff. I know we personally bend over backwards to help anyone, regardless of how much money they've spent or the support agreement.
This is just the latest, and last, in a series of issues that have left a bad taste in my mouth.
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