Manage comments

What is a comment?

Any message posted on the website by your users or visitors, which represents their reaction to an article. You may choose if you want to allow your users to submit their comments or not.

To enter your Comments administrative area, select Comments from the main administrative menu.

Comments menu

New page containing comment navigation menu on the left side and quick access section to all of your comments on right-hand side will load.

Comments - user quick link menu

Using the Quick link menu tab you may easily access to unapproved comments or you simply may access to all comments area.

Quick link

Quick links menu also contains predefined search filters. To find out how to create a filter please go to the next section.

Search

As we have mentioned before in the Articles section, search filters are one of major innovations in Vivvo 4.0 Search menu tab allows you to filter posted comments using different, separated parameters.

You may filter posted comments by:

All you have to do is to define your search term and click search button. Suitable comments will appear at the right side of the search box in the search results list.

Search

You may also combine few of the criteria at the same time, and most important of all, you can save your search as a search filter so you will be able to easily repeat your search every time you login to your admin panel.

Once you have created your search filter, you may access it by selecting it from the comments Quick link menu tab.

Let’s see an example!

You have noticed that one of your users, Maximus for example, frequently use term ‘stupid’ in his comments, causing you problems with your other authors. You cannot put this word on a banned list because it is not a bad word except when Maximus uses it to make comments about other authors.

What can you do?

You may, for example, set your quick filter on Maximus:

Search filter

You may check and older box too.

In the Filter name enter some name for your filter. We will use Maximus.

Click on the Save filter button and your filter is created.

You may easily access it every time when you log into your Administrative panel -> Comments -> Quick links

In the right side of the comments management user panel you may access to all posted comment and from here you may sort them by date created, user IP address or by its author.

You may also choose a number of items that will be displayed by selecting the desired number from the dropdown list.

View comments

Edit comment

To edit a comment click Edit button positioned on the right side of the comment. On click, edit text box below the comment will appear.

Edit comments

Make all necessary changes and click Save button.

Delete a comment

Delete comments

To delete comment select Delete button from the right side of the comment title.

If you want to delete few comments at a time mark checkbox on the left side of the comment title for every one of those you want to delete and then select Delete from the select action dropdown menu.

Approving/disapproving of comments

You may approve posted comments one by one or several of them at the time by marking the checkboxes at the comments left or all of them in a time by clicking on the select all from the comments management panel.

When you make your comment selection simply choose from the Select action menu if you want to change comment status to approved or unapproved.

Articles tab menu

To find all comments posted on a specific article, go to Articles tab in the left hand navigation menu.

Comments articles

Not all articles are listed, only the last ten. To look for another go to search box and start typing words.

Search box is completely Ajax based so you will receive article title suggestions while typing.

When you find the article you were looking for, click on it and all comments posted on it will be listed in the right content area.

Preferences

In the comment Preferences tab you may define general comments options but later on every article at the Article options tab you may define individual, different comment settings.

Comments preferences

Click on Save button to preview changes.